The Department of Transportation prohibits the transport of household goods (personal belongings) in vehicles being transported. Personal items are not insured by the carrier’s insurance. An auto carrier can be fined and your items can be confiscated during routine inspections. Learn how to prepare your vehicle for transport.

It all depends on the location and destination of the vehicle. On average vehicle transports take 1-2 weeks. Pickup times can be anywhere from 1-3 days and an additional 5-8 days for delivery.

To better meet your pickup and delivery requirements, we suggest you schedule your vehicle transport a week in advance. If you are in need of expedite auto transport we have those services available.

No – Although we are very accurate with our pickup/delivery dates, we do request a 3-4 day window for most common metropolitan areas and a 5-6 day window for uncommon areas.

No – Although we are very accurate with our pickup/delivery times, ETA’s are just approximates and serve the customer as a general guide to the status of their vehicle.

Yes – You can contact us via phone or email to request a vehicle status. Just provide us with your order number or vehicle type and pickup/delivery locations.

Yes – The size of your vehicle determines if an oversize vehicle transport service is needed. Larger vehicles occupy the same amount of space used by two standard mid-size cars.

Yes – We can transport non-running vehicles. Although your vehicle is inoperable, it must still roll, steer and break properly. Make sure you communicate to our transport specialist that your car is non-operational.

If your vehicle is damaged during an auto transport, all damage should be noted on your bill of lading. Obtain the driver’s signature acknowledging the damage and contact us immediately via phone before signing any paperwork.

Yes and No – At pick-up and delivery you or someone assigned by you must be present to inspect the condition of the vehicle and sign the bill of lading.